Refund and Return

Welcome to Leightner Electronics. We want you to be completely satisfied with your gaming products. Our Refund and Return Policy outlines the terms and conditions for returns and refunds.

Returns

Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Timeframe: You have 5 days from the date of purchase to initiate a return.

Refunds

Eligibility: Refunds are issued for items returned in their original condition. Items damaged or showing signs of wear and tear may not be eligible for a full refund.
Processing Time: Refunds will be processed within [insert number] days of receiving the returned item.

Policy Updates

We reserve the right to update or modify our Refund and Return Policy at any time. Any changes will be effective immediately upon posting on this page. Thank you for choosing Leightner Electronics. We appreciate your trust in us, and we are dedicated to ensuring your satisfaction.

Shipping Costs

Shipping costs for returning items are the responsibility of the customer unless the return is due to a mistake on our part or a defective product.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, depending on the circumstances.

Exchanges

We do not offer direct exchanges. If you wish to exchange an item, you can return the original item for a refund and place a new order for the desired item.

How to Initiate a Return

Contact Us: Send an email to our customer support team at support@leightnerelectronics.com with your order number and the reason for the return.
Return Authorization: Our team will provide you with a return authorization and instructions on how to return the item.
Return Shipment: Ship the item back to us using a trackable shipping method. Please include the return authorization on the package..

Non-Returnable Items

Certain items are non-returnable, including:
Downloadable software products.
Evaluation: Our team will guide you through the warranty claim process, which may include providing additional information or returning the product for evaluation.
Gift cards.

Contact Us

If you have any questions or concerns about our Refund and Return Policy, please contact our customer support team at sales@leightnerelctronics.com
We are here to assist you.